Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It also increases client satisfaction by removing monotony from repetitive tasks.
Legal practice automation is a multifaceted endeavor that requires many different tools and system. Begin by identifying the processes that are most suited to automation. Some of the most common areas to begin with are document creation document review, document creation and client intake scheduling, as well as marketing campaigns.
A reliable legal document software solution allows attorneys to quickly create customized documents for each matter and client without having to manually enter information. Utilizing templates for pleadings, letters to clients, and many more, document generation saves time and increases accuracy. Integrating your document automation software with a legal practice management program eliminates the need for manual time tracking. When a document is generated and filed, it will automatically be placed into the appropriate client and case files based upon the inputs of data.
Attorneys appreciate AI because it relieves them of the repetitive, tedious work that is usually a part of their job. They can focus on creative and analytical thinking, which is a hallmark of ethical and professional representation.
Clients are also pleased with how quickly their matters are handled as compared to the traditional customer experience, which requires lengthy meetings to gather information and verify it. The ability to create accurate customized documents and streamline communications with clients via an integrated system enhances the client experience by increasing satisfaction, retention and referrals.